Rackline Ltd Privacy Policy Statement
This privacy policy sets out how Rackline Ltd uses and protects any information that you give Rackline Ltd when you
use this website.
Rackline Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website, then you can be assured that it will only be used
in accordance with this privacy statement.
Rackline Ltd may change this policy from time to time by updating this page. You should check this page from time to
time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/ or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for
the following reasons:
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we
think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may
contact you by email, phone, fax or mail. We may use the information to customise the website according to your
interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
Rackline Limited,
Oaktree Lane, Talke,
Newcastle under Lyme,
Staffordshire ST7 1RX
t: 01782 777666 f: 01782 777444
e: now@rackline.co.uk
Company Registration No 04697883
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is
added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and
dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic
and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful
and which you do not. A cookie in no way gives us access to your computer or any information about you, other than
the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the
website.
Links to other websites
Rackline is not responsible for the contents of other websites.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you allow
us to retain your information for marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change
your mind at any time by writing to or emailing us at now@rackline.co.uk
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
We will not use your personal information to send you promotional information about third parties.
You may request details of personnel information which we hold about you under the Data Protection Act 1998. If
you would like a copy of the information held on you please write to Rackline LTD, Oaktree Lane, Talke,
Staffordshire, ST10 1WB
If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon
as possible, at the above address. We will promptly correct any information found to be incorrect.